Clear Disclaimers and Disclosures for Your Peace of Mind

Providing detailed insights to ensure your investment yields the best results, all with complete comfort and confidence.

At Vivid WindowCare, we know how important it is for you to feel confident in your decisions. That's why our disclaimers and disclosures are crafted with clarity and transparency, so you have all the information you need to make the best choice for your home. We’re here to ensure that your investment in window films not only meets but exceeds your expectations, leaving you with a sense of comfort and peace of mind throughout the entire process. Your trust is our priority, and we're dedicated to delivering results that align perfectly with your vision.

Below is information to help you understand IWFA industry standards (International Window Film Association). This is what professional window tinters and film installers follow.

Visual Changes

Installed film on flat glass surfaces is not expected to have the same level of visual quality of glass. The following criteria apply to the installed film only and not to any defect inherent on glass.

Installed film has a discrete time for full adhesion to be effected since installation utilizes a detergent solution in the water to float the film onto the glass: the excess water is squeegeed out, but inevitably residual water will remain between the film and glass. The time to achieve full adhesion is often referred to as the “cure time”. Adhesion will be increasing from a lower value during this time. Visual and adhesive cure time is related to thickness of the film and various metallic coating on the film. Typically visual cure times may be extended or shortened according to climatic conditions.

Inspection for optical quality can be made before full visual cure is attained. It should be noted that effects during cure, such as water bubbles, water distortion, and water haze are not to be regarded as defects.

The glass with applied film shall be viewed at right angles to the glass from the room side, at a distance of 6 feet. Viewing shall be carried out in natural daylight, not direct sunlight, and shall assess the normal vision area with the exceptions of a 2 inch wide band around the perimeter of the unit.

The installations shall be deemed acceptable if all of the following are unobtrusive (effects during visual cure should be disregarded) Dirt particles, hair and fibers, adhesive gels, fingerprints, air bubbles, water haze, scores and scratches, film distortion, creases, edge lift, nicks and tears.

Inspection may be made within 1 day of installation. Obtrusiveness of blemishes shall be judged by looking through the film installation under lighting described above.

The 2 inch (50mm) wide band around the perimeter shall be assessed by a similar procedure as stated above, but a small number of particles is considered acceptable where poor frame condition mitigates against the high quality standards normally achieved.

Edge Gaps

Edge gaps will normally be 1/32 in - 1/16 in (1-4mm). This allows for the water used in installation to be squeegeed out. This ensures that film edges are not raised by contact with the frame margin. Contact with the frame margin could lead to peeling of the film.

Installation Process

At Vivid WindowCare, our installation process is a seamless blend of precision, expertise, and respect for your home. From the moment we arrive, our skilled technicians take every measure to ensure a smooth and professional experience.

We begin by thoroughly cleaning the windows to remove any dust, dirt, or debris that could interfere with the film’s adhesion. This step is crucial for ensuring a flawless finish and long-lasting results. Next, we carefully measure and cut the window film to the exact dimensions of your windows, leaving just a small light gap around the edges. These gaps are necessary to allow for natural expansion and contraction as the temperature changes, ensuring that the film stays perfectly in place over time without bubbling or peeling.

As we apply the film, we use specialized tools to meticulously smooth out any air bubbles and achieve a perfect bond with the glass. Our attention to detail means that you’ll be left with a sleek, polished look that enhances your home’s aesthetic while providing the benefits of solar control, privacy, and protection.

Throughout the entire process, we keep you informed, answering any questions you might have and making sure you’re completely comfortable with the work being done. Our goal is to leave you with a result that not only meets but exceeds your expectations—ensuring that your windows look beautiful and function perfectly for years to come. With Vivid WindowCare, you can trust that your installation is being handled by professionals who care as much about your home as you do.